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Terms of Service – SP Acrylics

These Terms of Service apply to all services provided by SP Acrylics.

1. General

  1. SP Acrylics provides products and associated services with the utmost care.
  2. By using our services or placing an order, the customer agrees to these Terms of Service.

 

2. Services

  1. Services include all services offered by SP Acrylics, such as customer service, advice, custom requests, and after-sales support.
  2. SP Acrylics reserves the right to modify, limit, or terminate services if deemed necessary.

 

3. Communication and Accessibility

  1. SP Acrylics strives to answer questions and requests as quickly as possible.
  2. Response times are indicative and may vary depending on workload and the nature of the request.
  3. Communication primarily takes place via the contact options listed on the website.

4. Custom Work and Special Requests

  1. Custom and personalized requests are only carried out after consultation and agreement.
  2. Once confirmed, a custom order cannot be canceled or modified.
  3. For custom work, minor deviations do not constitute grounds for complaints or refunds.

 

5. Customer Responsibility

  1. The customer is responsible for correctly providing information required for custom work or service.
  2. SP Acrylics is not liable for errors resulting from incorrect or incomplete information provided by the customer.

 

6. Limitations of Service

  1. SP Acrylics does not guarantee outcomes that depend on external factors or personal preferences.
  2. Advice and information are given to the best of our knowledge, but no rights can be derived from them.

 

7. Service Complaints

  1. Complaints about the service must be reported within a reasonable period.
  2. SP Acrylics will carefully assess complaints and strive for an appropriate solution.

 

8. Liability

  1. SP Acrylics is not liable for indirect damages resulting from the services provided.
  2. Any liability is limited to the amount charged for the service in question.

 

9. Modifications

  • SP Acrylics reserves the right to modify these Terms of Service. The most current version is always available on the website.

10. Applicable Law

  • These Terms of Service are governed by Dutch law. Disputes will be submitted to the competent court in the Netherlands.